Frequently Asked Questions

Below you will find answers to the most common questions
that you may have on CTL solutions.

Please feel free to contact us for further assistance if you can't find the answer to what you need.

SignMatrix is a smart, secure and intuitive approval and signing platform that allows you to digitally sign legally binding documents from any location on any device, thus reducing the hassles of paper intensive processes. SignMatrix is available as Software-as-a-Service (SaaS) and on-premise for all organization sizes and for all individuals.

PDF and MS Office document formats are supported.

SignMatrix provides easy to integrate RESTful APIs that can be integrated with any of your applications to enable paperless transformation for your organization.

No, recipients need not have an account with SignMatrix to receive a document for signature.

The security and confidentiality in SignMatrix is our topmost priority. All the communications and exchange of data with SignMatrix are done over the latest TLS protocol. All your communications are secure and confidential. Additionally, a detailed audit trail is maintained in SignMatrix. Read CTL Privacy Policy and Security Policy.

Yes, SignMatrix offers a free trial period of 10 days without providing any credit card information.

You can purchase online through credit card, Mada card or you can contact our Sales team to raise a Purchase Order for customized and bulk volumes.